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Sunday
Mar252007

Delayed starting, skips, stuttering in Windows Media Player 11

[2007-07-07] Installed new Sigmatel Driver; much better. Not perfect.

I went to http://support.dell.com/ and entered my system service tag, then selected vista as my operating system and saw the new Sigmatel driver:

image

My install experience

- 3 Reboots!

- One confusing error message asking me to reboot

Delayed starting

- Was around 5 seconds without disabling enhancements. Now with the new driver + enabling enhancements it is much faster; maybe 0.25 seconds. Should be 0 seconds

Skips

- Haven't noticed skipping

My Conclusion

- Delayed starting is still irritating. Am going to keep the new driver but also disable enhancements.

 

[2007-05-12] Update Regarding the issue of this workaround resulting in a loss of functionality

Disabling enhancements will, of course, reduce audio features available for your system so I wanted to emphasize that this is just a temporary workaround for the problem until we get the real fix: an updated driver.

FYI: I don't have the updated driver and I do not know when it will be available. As soon as I find out, I will post.

[2007-05-11] Update on the cause of the problem

Some audio experts on campus have identified this ultimately as a driver problem. So, now I am trying to find a version of the driver that works and install it. My hope is that Dell will release updated drivers via Windows Update so that people will not be forced to manually find, download, and install the driver.

 

[2007-05-05] Update on SRS WOW Effects

One of the comments below indicates that instead of disabling enhancements that disabling just SRS WOW effects in Windows Media Player was all that was needed to stop the problem. I have tried disabling the SRS WOW Effects in WMP11 and it made no difference on my machne. The only way that the problem goes away for me is when I "Disable All Enhancements".

 

[Original Post from 2007-03-15]

The arrival of a a new PC several weeks ago had one minor disappointment. Whenever Windows Media Player 11 started playing a song it would delay for 3-5 seconds before the sound would be heard. More irritatingly, about halfway through most songs it would stutter for a moment. A quick search revealed that might be a sound driver issue solved by disabling "enhancements" in the Sound Control Panel. I tried it and it worked for my machine (Dell XPS 410 with the SigmaTel High Definition Audio CODEC).

 

Steps below

Launch Sounds in Control Panel (shown in Classic View)

 

Then in the Sound Control Panel right-click on Speakers and select Properties

Navigate to the Enhancements tab and check Disable all enhancements.

IMPORTANT: You MUST have Disable All Enhancements checked even if none of the enhancements are specifically enabled. In other words: it must match the screenshot below exactly.

Then click OK and close the Control Panel.

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Reader Comments (2)

Window media player is my choice for song play because of the easy way for playlists. However 4 machines 2 laptops and 2 desktops 1 of each with windows 7 and 1 of each windows 8. Got new drivers, updated , disbaled enhancements. Playlist will skip randomly on ALL 4. WMP has an issue. i do notice that if i make a playlist and just when song is finishing i click on the next song and do this for entire list skips are non existance or very minimal so i think its a WMP cahce issue. anyone with a complete fix please let me know.

September 20, 2013 | Unregistered CommenterFRUSTATED FRED

@Frustrated Fred - I haven't seen that behavior with WMP and Windows 8 (I am running Windows 8 on 4 different machines). I'll keep an eye out for this behavior though.

September 20, 2013 | Registered Commentersaveenr

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