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Saturday
Aug182012

Windows 8 RTM and Wacom Tablets - Even More Flawed Than Before  

“This is a tale of those old fears, even of those emptied hells, 
And none but you shall understand the true thing that it tells.”
–  Gilbert Keith Chesterton

 

PLEASE READ: The Windows and Wacom Tablet Nightmare is Over

 

  • [UPDATE on 2013/06/23] The latest Wacom drivers seem to fix the problem! Investigating now. Will post on it soon.
  • [UPDATE on 2013/05/26] Clarified and simplified the section on using older drivers
  • [UPDATE on 2013/01/24] Added link to petition and Microsoft communities site
  • [UPDATE on 2012/12/20] Added a note about the use of older drivers.
  • [UPDATE on 2012/12/27] Added link to a video that shows how affects the “click-drag” operation when using a pen.
  • [UPDATE on 2012/12/20] There may be way to at least disable dynamic feedback. Consult this post: http://viziblr.com/news/2012/12/21/a-possible-workaround-for-pen-dynamic-feedback-effects-and-w.html
  • [UPDATE on 2012/12/16] Added section on those with Touch displays.
  • [UPDATE on 2012/10/27] Added a correction based on reader comments.
  • [UPDATE on 2012/08/24] I have updated this post a bit –  my initial take was too forgiving.

Some minor things got better. Some major things are worse. The things that we fundamentally hated have now become impossible to fix.

A Quick Summary

  • Windows XP: things worked great
  • Windows Vista: The default behavior was undesirable but could be corrected by an average user.
  • Windows 7: The default continues to be undesirable, and correcting part of the behavior *Dynamic Feedback” was difficult.
  • Windows 8 (RTM): The default state is reasonable. If you enjoyed the original XP behavior you will be OK with the default behavior in Windows 8 –  with the exception of some odd bugs.

 

GOOD NEWS: The TABLET PC INPUT PANEL no longer appears by default

Windows Vista and Windows 7 would respond to the presence of the Wacom tablet with the Tablet Input Panel.

Snap000071

In Windows 8 RTM, this no longer appears by default.

 

GOOD NEWS: Flicks no longer interferes

In Windows 7 we would see the Flicks icon in the notification area and the Flicks would be enabled by default. We had to disable both the icon and the flicks behavior in the control Panel.

Snap000072

In Windows 8 RTM , the flicks icon lo longer appears in the notification area.

Snap00008

Note that the Control Panel indicates that flick recognition is enabled, however it doesn't actually recognize any flicks. To be safe, I recommend you disable the flicks via Control Panel > Pen and Touch > Flicks. Uncheck Use flicks to perform common actions quickly and easily.

Snap00009

 

BAD NEWS: PRESS-AND-HOLD STILL OCCURS AND CANNOT BE DISABLED

Remember that press-and-hold ring that would appear in Vista and Windows 7?

Snap000074

In Windows 7, Press-and-hold is enabled by default but could be disabled completely for all applications

In Windows 8, Press-and-hold is enabled by default  and CANNOT BE DISABLED.

Now, you can try to disable it of course: Go to Control Panel > Pen and Touch > Pen Options > Press and Hold. Click Settings. then uncheck Enable press and hold for right-clicking.

Snap00011

However un-checking the value seems to have no effect at all or at least an inconsistent effect. I want to be clear that I regard this as an incorrect, and illogical behavior and thus a clear bug in Windows 8 RTM. 

To be fair, some pen-based apps (ArtRage for example) are able to disable the feature inside themselves.

BAD NEWS: Dynamic Feedback Cannot Be Disabled

Snap000078

The Dynamic Pen Feedback in Windows 8 RTM behaves somewhat similarly to Press-and-Hold

Previously in Windows 7 we could correct this using some special registry keys and disable it entirely for all applications. Again, the fact that it can't be disabled completely is something I regard as a bug in Windows 8.

And again some pen-based apps do manage to disable it internally.

 

BAD NEWS: UI Components Sometimes Fail to Work with the Pen completely

There seem to be some occasional odd issues when using doing things like selecting items in comboboxes or dropdown-lists. Sometimes clicks and drags simply “disappear”. I often have to use the mouse or the keyboard to complete the action. Again, this is a very basic bug that I hope gets addressed soon.

Here's a video that demonstrates the problems with dragging objects.

BAD NEWS: The On-Screen Keyboard appears randomly

There is some strange combination of Windows 8, Wacom, and certain applications (Chrome seems be the one I see this in a lot), where suddenly the Windows 8 on-screen keyboard appears for no apparent reason. I have no idea what is causing this or why Chrome seems prone to it.

 

NOTICE: The “Tablet PC Input Service” has been renamed to "Touch Keyboard and Handwriting Panel Service"

Back in Windows Vista and Windows 7, some people would disable the “Tablet PC Input Service” to restore santity to their use of their tablet. I never recommended this procedure, but some people found it effective.

Disabling this service in Windows Vista and Windows 7 was done by starting “services.msc” (The Services admin tool) and then finding “Tablet PC Input Service” and then setting its Startup Type to disabled.

In Windows 8, the service has been renamed. Thus “Tablet PC Input Service” is not longer listed in the Services admin tool. See the screenshot below:

Snap00026

(NOTE: TabletServiceWacom is a different service and needs to be enabled to use your pen)

Fortunately it is there, but renamed to Touch Keyboard and Handwriting Panel Service.

Snap00157

In my experience, disabling this service on Windows 8 does not affect the dynamic feedback ripples or the press-and-hold behavior.

 

BAD NEWS: Tablet PC Components can not be uninstalled

Another technique people used to solve their problems was to uninstall the “Tablet PC Components” feature. In Windows 7 they would go to Control Panel > Programs and Features > Turn Windows features on or off and then uncheck the item called Tablet PC Input Components.

In Windows 8, this is no longer possible because there is no item called Tablet PC Input Components listed there. See the screenshot below.

Snap00027 

 

MY DECISION: I am still moving to Windows 8

I am switching to Windows 8 despite some of the issues I have described. The default behaviors seem OK for my uses of pen-based apps. The remaining bugs and strange behaviors I hope will be addressed with a future update.

 

HAVE A TOUCH DISPLAY: There may be hope

Here's an interesting comparison. Below are screenshots of the Pen and Touch control panel. Both are from Windows 8 RTM. On the left is my desktop on the right is my Acer Aspire S7: a laptop with a built in touch-sensitive display.

Pen and Touch Control panel on Windows 8 with non-touch-sensitive display

Notice that at the bottom there is a group of options called Pen Buttons.

Snap00185

 

Pen and Touch Control panel on Windows 8 with touch-sensitive display (Acer Aspire S7)

Look at this: Pen Buttons no longer appears. Instead we see Touch Feedback.

The good news is that Windows will now correctly disable Press-and-hold and the option called Show visual feedback when touching the screen will disable the dynamic feedback ripple effect.

  • Snap00002

 

Checking the Show visual feedback when touching the screen may have some negative consequences when you are actually using touch the screen instead of using your pen –  I didn't use it long enough to see anything though.

Now that we know that Windows can somehow completely disable the hated pen effects, I believe this gives us a reason to believe a solution when using a tablet without a touch-sensitive display is technically possible.

NOTE: See the vertical space between Touch Feedback and Show visual feedback when touching the screen? This hints at the existence of another setting that might exist but is not being shown for some reason.

Can Older Drivers Solve the Problem?

Some people has have reported success in disabling these effects with older Wacom drivers (version “ 6.1.6-7” to be specific). Personally I have not found that using older drivers works with my Intuos 5 and Windows 8 –  in fact the drivers so not seem to work at all.

 

Q & A

You say you took these screenshots with Windows 8. Why are the corners of the windows rounded?

This is a consequence of my screenshot tool: HyperSnap. It tries to accurately capture the rounded corners of Windows 7, not realizing that it should not continue trimming the corners in Windows 8.

How can encourage Wacom and Microsoft to fix this problem.

 

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Reader Comments (63)

I wish I could go with it on Win 8 RTM, but I just can't. It's just a mind-blowingly awful experience in my opinion.
I installed it on a partition and I can't stand it. One thing you didn't mention is that you get those damn ALT, CTRL, SHIFT tooltips when you hold down the modifier keys. That drives me crazy. And the damn bubbles. ahhh

I hope there's something Wacom can do beyond just blame MS.

Of course If you switch to 'mouse' mode then all these problems disappear.
Basically they're just telling Windows that it's a mouse and not a pen.
Hopefully they can find a way report to the OS that it is a mouse (to disable all these stupid behaviors) but retain the absolute positioning properties of a pen. This could lead to wierdness when dragging but fingers crossed.

If they're stubbon and don't admit the problem openly I think we should all go out and buy the most expensive tablets and then return them.

August 28, 2012 | Unregistered Commentersimon

Wacom promised to create Win 8 specific drivers, at least for the pen & touch tablets. That should remedy a lot of the issues you've encountered.

Remember: Win 8 has not been released yet.

August 31, 2012 | Unregistered CommenterNauplii

@Nauplii - I hadn't known that Wacom was going to create drivers specific to Windows 8. A resolution - in any way - to this problem would be welcome.

August 31, 2012 | Registered Commentersaveenr

I have all of the above problems and for the most part its a pain in the arse to say the least. I really really hope wacom does fix all of this, be to be honest i doubt they will, all the strange problems we had in win7 could easily have been avoided but no one seemed to care.

my biggest problem is the press and hold, moving windows and objects around in windows is suuuch a pain before there is a freeze - 2 sec delay on everything.

October 7, 2012 | Unregistered Commenterthomas

the tabletinputservice can be disabled! altough it doesnt appear in the services.msc you can find it in the new task manager tab "services".
when disabled, the keyboard and pen input panel is gone...

BUT: the dynamic feedback remains
AND: it seesm impossible to restart the service :-/

October 14, 2012 | Unregistered Commenterstefan

I'm moving forward to Windows 8 as best I can (Release Preview for now, released version in about 10 days), but my Wacom Bamboo is a pain. Even now it switches the cursor pointer sometimes to a <--> symbol. Yuk! I hate this. I'll want to be posted of any any improvement solutions or tweaks.

October 16, 2012 | Unregistered CommenterCraig

Craig, I am not going to get into how or why etc, we all know how it works... But I can let you know that there is no fixes in Windows 8 RTM, none! it's actually really really bad to the point where I daily is considering clearing it all and reinstalling windows 7, only reason I haven't done it is because I am mid project on some work, but thought I normally would use my pen for pretty much everything I find myself doing it all by mouse currently, because its just strait up stupid how not functional all this is. It amazes me it can be that hard to take something that worked perfectly fine 8-10 years ago and then fuck it up so badly over the next 4 years...

October 17, 2012 | Unregistered Commenterthomas

I can relate to the sentiment, Thomas. I call Win8 MS's New Coke fiasco. So single-minded about become tablet oriented with limited flexibility that they have forgotten that the desktop experience isn't the same as a tablet experience, nor should they be. IMHO, it's pretty stupid of MS to make a "New Coke" that makes Mac OS X look more like Windows 7 than Windows 8 does. I'm making Win 8 mostly-usable again by using 3rd party Win7 add-ins & tweaks, but most people won't have the patience & geek-ness for that.

October 17, 2012 | Unregistered CommenterCraig

My observations on Windows 8 are different:
"PRESS-AND-HOLD STILL OCCURS AND CANNOT BE DISABLED" - I don't see that. I have no "circles". They are disabled.
"There is no Tablet PC Input Service listed in the Services admin tool." - It's there, but the display name was changed to "Touch Keyboard and Handwriting Panel Service"
"BAD NEWS: DYNAMIC FEEDBACK OCCURS AND CANNOT BE DIABLED" - This is disabled just fine. BUT... see below

So, everything works fine (no circles, no ripples, registry options, policy option), BUT it stops working as soon as I install the Wacom driver!!!
Wacom driver breaks everything (I cannot disable ripples).
Internet (including Wacom forums) are full of people being unable to disable ripples even under Windows 7. The solution to most Wacom problems is to install older driver. I'm now sitting and trying the drivers...

October 25, 2012 | Unregistered CommenterArk-kun

I've just tested the oldest driver (WacomTablet_612-5.exe) and it works FINE (no ripples), while the latest driver (WacomTablet_6.3.3-4.exe) was definitely BUGGY. Clean Windows 8 without Wacom drivers works OK.
This is clearly Wacom problem, but you still see dumb users like Thomas and Craig who blindly direct all the blame to Microsoft while paying money to the buggy Wacom monopoly which screws them all.

I still remember the Vista's situation when companies wrote crappy buggy drivers (nVidia's drivers crashed like hell and accounted for 30% BSODs, ATI - ~10%) and people blamed MS for that. All the while open-source fascists spreaded lies that Vista coannot play pirated mp3's and movies. Too bad that people were dumb enough to believe that BS.

October 25, 2012 | Unregistered CommenterArk-kun

Ark-kun,

Those are "fighting words" you're using there, calling people dumb based on claiming they said things they did not say. Would you care to re-read what I actually said and rephrase your flaming words? If you're having trouble reading, my first post was about the Wacom drivers being incompatible with Windows 8, and my 2nd post was mainly about the imposition of a tablet-style interface even for desktop-oriented uses.

Craig

October 25, 2012 | Unregistered CommenterCraig

Those are "fighting words" you're using there

So single-minded

it's pretty stupid

fuck it up so badly

Well, after rereading you post, I think I was too harsh to you. But the level of stupidity of people bashing Windows 8 is so great that I kust lumped you in the same trash bin.

Still my point stands: how is your bashing Windows 8 relevant here?
Wacom has screwed you, but instead of blaming Wacom you bring up Windows 8 to bash it. Why?

I disagree with SAVEENR - I don't see the problems he described on clean Windows 8. He should have tried the same on clean Windows and only then installed Wacom drivers to see that it's Wacom driiver that causes problems, not Windows. But he still put a lot of work in the screenshots, guide and testing (though a bit flawed), so I'm not touching him.
Still I wish he titled this post: "Windows 8 RTM has better tablet support out of the box, but buggy Wacom drivers screw it big time."

October 26, 2012 | Unregistered CommenterArk-kun

Ark-kun,

After suffering with Win8 Rel. Prev. for weeks I think I'm entitled to vent my opinion on it in a discussion about Win8, the only version of Windows that I ever had objections to. Please don't lump me in with your prejudiced assumptions about ranters.

For the record, Wacom is not "screwing" anybody. It is an incompatibility that didn't exist before. It seems as if MS in their infinite wisdom (sarcasm intended) changed something that maybe didn't need to be changed, but Wacom also can be criticized for having failed to sort out what problems they could fix since they've had their hands on pre-release versions for months. By now Wacom should've had it solved (even if only advising people to use an older version) or should be whining about Windows 8.

Wacom does not offer me a "WacomTablet_612-5.exe" version. When I go to Wacom's driver download page and specify my Bamboo model (the original) and the latest OS the list (Windows 7), the versions I'm offered range from driver-only 5.1.2-6 to an Oct 2011 installer package that doesn't specify version but which installed 5.2.5-5. I didn't realize there were any newer versions I could try to use, but I'll try it now by pretending I have a different model.

It sounds like you're saying 6.1.2-5 works for you in your version of Win8 but more recent 6.x.x versions didn't, and I can tell you that 5.2.5-5 has bugs for me with Win8 Release Preview. I wonder if it means their latest versions were derived from the 5.2.5-5 rather than evolving 6.1.2-5, or maybe there's a difference in our versions of Windows 8?

October 26, 2012 | Unregistered CommenterCraig

>Please don't lump me in
Ok. I said I won't do that.

>It is an incompatibility that didn't exist before.
It did exist. There are many threads about this issue on Wacom forums. (For example http://forum.wacom.eu/viewtopic.php?f=2&t=862&p=9634&st=0&sk=t&sd=a). People state that they have problem with new drivers ("This was not a problem with the 6.1.1 driver. I have 8Gb (W7 64bit) ") and the solution taht sometimes work is to use older drivers.
Here is a sample answer from Wacom:


Microsoft has implemented the ripples effect to give you visual feedback for pen and touch devices. - The tablet driver should turn off the effect within pressure sensitive applications. The 6.12 is not doing that always correctly, driver 6.11 has no problem with that. You will still get the effects on the desktop and other programs, that have no special tablet awareness.

See. They admit that this was the issue with their newer driver.
Looks like they break this quite often.
There were also problems where the pressure suddenly changed to 100% mid-stroke. The solution (it really worked) was to downgrade to older European drivers.

>It sounds like you're saying 6.1.2-5 works for you
Sorry, I WAN WRONG. I thought that 6.1.2-5 was ok, because it didn't give me ripples, but it turned out that 6.1.2-5 was just NOT WORKING. I tried all available drivers and they either didn't work or produced ripples.


My main point was already stated: Windows 8 has good pen input support and allows disabling ripples etc, but installing Wacom drivers break this (by somehow resurrecting the ripples).

October 26, 2012 | Unregistered CommenterArk-kun

I can't speak for other people experiences, but I never before found puddles I couldn't disable and never before suffered defective right-click (my upper-toggle-switch setting in my NVidia control panel for cloning displays, for example) and defective pull-down menu item selection in web pages. Win8 was the first time it occurred, so from my perspective there wasn't a problem with Wacom's software for Win7 but there is with Win8 R.P. I think there was only one Wacom update they did where it messed up something minor -- my use of the pen with a game and I had to roll back to an earlier version until a newer version fixed it.

Apparently the Wacom site didn't offer me any 6.x.x drivers -- those are only for the more advanced tablets, not the Bamboo series like I use. I tried installing the version you mentioned and it kept reporting that it couldn't find detect my tablet. I looked at a different list of available drivers on Wacom's site and I could see only the 5.x.x series work with my tablet. I then tried the oldest 5.x.x (5.2.1.6) but it failed to map pen movement to my full screen. 5.2.1.6a seems to be a fix for that little bug.

So after uninstalling & installing versions, I ended up with 5.2.1.6a and this *does* seem to work for me with Win8. No puddles, no right-click or pull-down-menu defects. I know this driver is active because my preferences for toggle switches and tablet buttons (set using the Wacom "Pen Tablet Properties" app) are working.

I don't know whether all my uninstalling-rebooting-&-installing is what made the difference (including being sure to disconnecting the Wacom tablet until after the Wacom drivers were installed), or if rolling back to the older 5.2.1.6a made the difference, but the result is that my Wacom pen is working normally without bad side effects. I'm grateful your experience led me to give it a try.

October 26, 2012 | Unregistered CommenterCraig

>puddles I couldn't disable
Just to be clear: I didn't have ANY ripples in Photoshop/SAI with or without Wacom drivers. I only had ripples on desktop and in other programs like Google Chrome (my wife told me she had trouble painting in Facebook), which I considered a problem.

>Win8 R.P
There definitely were problems in R.P. Intel's BSODs and so on. Tile to upgrade to RTM (using is since early august) . https://skydrive.live.com/?cid=F71674FB6502D480&id=F71674FB6502D480%2110049
I will definitely buy a tablet with a Wacom pen for a Cintiq-like experience for a fraction of price and weight.

>Apparently the Wacom site didn't offer me any 6.x.x drivers
We have Intuos 4, so those drivers were for it.

>I don't know whether all my uninstalling-rebooting-&-installing is what made the difference
It could have been be. My wife also told me that Wacom drivers sometimes just randomly stop working (after months of use) and she had to reinstall them


>I'm grateful your experience led me to give it a try.
Glad to hear that =)

October 26, 2012 | Unregistered CommenterArk-kun

@Craig and Ark-kun

Great set of comments from you both. I wanted to spend some time giving some extra details.

Testing procedures: All my tests involve *clean* Windows machines - the drives are completely reformatted and Windows is installed as a fresh, new copy and not as an upgrade. As I work at Microsoft, it takes only about an hour for me to get a clean Windows installation available for testing. Once I get that clean machine, the Wacom driver is the only thing I install. For completeness, I *also* install on non-clean machines because I want to check if there are any weird interactions between components. I've even checked non-Wacom tablets & drivers (by using a MonoPrice tablet). Also, I don't check on one machine I check on three different machines of three different models. Over the years I've tests on probably around 15 machines - all have *consistently* exhibited the pen behaviors in Vista, Windows 7. and Windows 8.

There are (at least) 3 things that influence the appearance of the dynamic feedback ripples/puddles, press-and-hold, and flicks:

- Windows which implements those features and animations
- the pen driver
- the specific application.

All three contribute to the behaviors we see.

Case 1: No Pen Driver is installed.

User should encounter no pen effects. An exception to this is when using certain touch-sensitive laptops. Although there is no pen, some of these Tablet PC features may be enabled.

Case 2: A Pen Driver is installed.

There are two kinds of applications: Those that are pen-aware (like ArtRage, Sai, PhotoShop, Painter) and those that are not (like Chrome, etc.)

Based on the thread Craig linked to the intended default behavior claimed by Wacom is:

- Don't show the pen effects pen-aware applications
- Show the pen effects on other applications

In practice, it seems like the actual behavior people encountered was

- Show the pen effects on most applications

Why this ends up being the actual behavior I am not sure. This certainly could be a bug in Wacom's software. It is difficult to say without examining both the Windows code and the Driver code.

In any case, In Windows 7 even if the effects show up be default, the effects can be disabled per application or globally.

Disabling Pen Effects via Application
Apps can disable pen effects by following the steps documented in MSDN concerning the "WM_TABLET_QUERYSYSTEMGESTURESTATUS message" (http://msdn.microsoft.com/en-us/library/windows/desktop/bb969148).

I've implemented an application that follows these steps and can confirm that this works in practice.

Consider this: If the behavior is on by default and apps can override to disable, then users will get into a situation where some apps show the effects and some do not.So the presence of the effect is inconsistent, but at least that inconsistency is explainable.

Globally Disabling Pen Effects via the Windows Registry

Windows introduced certain Registry Keys (and they participate in the Windows Group Policy enforcement) that disable the pen effects in all cases and for all apps. These registry keys are intended to be the ultimate authority on whether these effects are visible.

In Windows Vista and Windows 7 these registry keys worked correctly. When they were set, the pen effects were globally disabled.

In Windows 8, this is no longer the case - setting these registry keys does nothing.

Is default behavior problem due to Wacom or Windows?

With regard to the issue of the pen effects being displayed on pen-aware apps: It could be Wacom's bug. It could be some strange interaction. I don't know exactly. None of the data on the forums seem to reveal much about what is going on here.

The problem of pen-aware apps showing the pen effects was started in Windows Vista (released 2006). So in SIX years and with THREE versions of Windows, Wacom has been unable to consistently implement their desired default behavior. I see any reason why it will change anytime soon.

Is registry key problem due Wacom or Windows?

Windows. Definitely.

Given the historic behavior, I think the evidence points clearly toward Windows. The same driver on windows 7 will not show pen effects if the registry keys are set correctly.

Second, I also see the same exact problems with a completely different driver (MonoPrice).

Third, I *suspect* some deep changes happened in how Windows 8 deals with tablet/touch input that was involved with the pen issues. My evidence: Windows 8 seems to loose "clicks" when the pen is used. On some applications (Microsoft Word 2010) I have to revert to using the mouse or keyboard to click an "OK" button, or often in a browser (IE & Chrome) must use the mouse or keyboard to select from a standard drop-down menu. (Again, I've seen these odd behaviors on multiple, clean machines). This behavior *never* occurred on Windows Vista or Windows 7.

Why does an older Wacom driver work?

Craig you indicated you had success with driver version 5.2.1.6a. Not having access to the driver code, I can't say exactly why that version doesn't enable the pen effects. It could have been a desirable but unintended bug. It worries me that future versions of the driver continue to enable the effects.

Wacom Drivers randomly stopping working and requiring a reinstall.

I used to get this a lot also, but it seems like a few years since I've encountered it. These days every few months the pen does stop working and I have to restart the Wacom service and that clears it up. I believe this is a bug in the Wacom driver and not Windows.

Why do I regard the Windows 8 behavior as more flawed than in Windows 7?

Simple:
- The registry key settings were obeyed in Windows 7, they no longer are in Windows 8
- There are basic, fundamental errors in handling clicks from the pen in Windows 8 with Windows 8 UI controls. These issues were not present in Windows 7.

Keep in mind that this complaint is incompletely unrelated from default behavior issue.

Does everyone using a tablet with Windows 8 see these problems

Based on my experience and the feedback I have received: The vast majority do have issues.

However, because more applications these days now disable the pen effects in code, the issues are somewhat less intrusive for many pen-based applications.

What should we do?

1. Give feedback to Microsoft to fix the registry key problem.

2. If a particular pen-oriented application is showing the ripples or press-and-hold effect or flicks, point the creators of that software to this blog post and tell them that they can disable these effects easily.

October 27, 2012 | Registered Commentersaveenr

I just installed Win8 pro myself and came across this exact same problem. The click animations were driving me crazy. I tried all of the Win7 fixes I found online, registry tweeks, services disable, etc etc but NONE worked. I went to the wacom website and downloaded an old driver for my tablet from 2010 and PRESTO! It works like before!

October 31, 2012 | Unregistered CommenterBrooks

@Brooks - Can you post the version number of your driver? I wonder if it is the same version Craig (see the last few comments) used. Although I don't advocate installing older drivers, for some people this might be a viable option.

October 31, 2012 | Registered Commentersaveenr

@saveneer
>"Case 1: No Pen Driver is installed."
Does that mean no driver at all - even Microsoft one? Microsoft has tablet drivers and provides calibration tools.

>"In Windows Vista and Windows 7 these registry keys worked correctly. When they were set, the pen effects were globally disabled."
Do you mean that the effects are disabled even in non-pen-aware applications?

>Is registry key problem due Wacom or Windows?
>Windows. Definitely.
I disagree. When different Wacom drivers produce different behavior on the same system, I'd blame the drivers. I also noticed that Wacom drivers disable all Microsoft's tablet services and run Wacom's own replacements.
The ultimate test would be testing the key without Wacom drivers. If we get it to work both ways (enabled/disabled) then the blame target would be obvious.

P.S. I've never experienced ripples in Photoshop. I've come to this page because my wife complained about ripples in Chrome.

November 1, 2012 | Unregistered CommenterArk-kun

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